This technology service is free to service members and Veterans, including their loved ones and anyone with hearing loss.
Captioned telephone service enables people with hearing loss to speak during a phone call and then read the other person’s response in real time as transcriptions appear directly on their telephone or an app. This service is known as Internet Protocol Captioned Telephone Service (IP CTS), and it uses a combination of automatic speech recognition (ASR) technology and skilled transcribers, or ASR technology.
Several providers offer captioned telephone service. When registering for this service with providers, the FCC requires individuals to self-certify that they have hearing loss necessitating telephone captioning. Some providers may require professional certification from a physician, audiologist or other hearing-health professional.
CLICK HERE for a list of captioned telephone service providers.
The Clear2Connect Coalition, comprised of disability advocacy and Veterans Service Organizations, advocates on behalf of the deaf and hard of hearing communities to have access to quality, accurate communication technology.
For more information on how to access free captioned telephone service, to learn about Clear2Connect Coalition’s advocacy efforts, and to sign up for their updates, visit the Clear2Connect Coalition website or email them at: info@clear2connect.org.
For more information click HERE